Shipping Policy
We ship all over the world and provide door to door service. You can enjoy Free Shipping service on diymetalmodel.com
How will my order be delivered?
All orders are delivered via standard shipping, if you need it urgently and want it delivered quickly, please select UPS/Fedex/DHL and pay the additional shipping cost.For details, you can contact us at service@diymetalmodel.com.
- for customers in USA, Canada, Australia, it takes about 7 to 14 business days.
- For customers in United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 14 business days.
- For customers in South America, it may take 15 to 30 business days.
- For other countries, it may take 15 to 25 business days.
Do I need to pay additional fees?
We include customs duties, you don't need to pay extra.
When will my order be shipped?
Normally, the processing time is 1-3 business days after your payment. The tracking number will be provided after that. Usually, the online shipping news will be a little delay.
How can i know my parcel status?
Totally, you will receive 2 emails to know your order status. For the first email, it is a confirmation email after you placed an order. For the second email, it is a shipping notification after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.