Terms of Service

Other than as specifically provided in any separate formal purchase agreement between you and DiyMetalModel, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at https://diymetalmodel.com/ (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and DiyMetalModel

ACCEPTANCE

By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon DiyMetalModel until accepted by DiyMetalModel. We reserve the right to refuse service to anyone i.e. DiyMetalModel has the right to cancel any sale transaction before dispatch (refund will be initiated once order will be cancelled in system). DiyMetalModel will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.

PRICING

Because prices, product descriptions, and availability can change quickly, DiyMetalModel does not warrant the accuracy or completeness of the information provided on the Site. For more on our pricing policies, please refer to our Site Terms of Use.

DiyMetalModel is the manufacturer's suggested retail price. We may commonly sell products at prices lower than DiyMetalModel and, for any given product, no sales may have occurred at DiyMetalModel.

DiyMetalModel is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at DiyMetalModel will vary by product, geographic location, type of store, and over time.

Although we periodically update the DiyMetalModel in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their DiyMetalModel without notice to us.

Please contact the manufacturer of a specific product for the most up-to-date DiyMetalModel information.

DiyMetalModel quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than DiyMetalModel and for any given product, no sales may have occurred at DiyMetalModel.

Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.

Values associated with items labeled "free with purchase" are based upon DiyMetalModel.

PAYMENT TERMS—ORDERS

Internet orders may be paid for using the following methods: VISA, MasterCard, NEFT, Cheque, Direct Cash Deposit. If you cannot place an order online, just call us at +852 44075874 to place your order, or email service@diymetalmodel.com (Global Sales Director) All non-credit-card orders are subject to a 10-business-day hold. Cash can be directly deposited into our bank account.

LIMITED QUANTITIES

Some products, including those identified as Hot Buys, Closeouts, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.

SHIPPING CHARGES—TAXES AND TITLE

Separate charges for shipping and handling will be shown on your order form. Most orders received before 5:00 p.m. Eastern Time, Monday through Friday, are shipped within 5 working days! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

All items purchased from DiyMetalModel are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or call us at +852 44075874

LIMITED WARRANTY

All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product.

DiyMetalModel PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DiyMetalModel EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.



14-DAY 100% SATISFACTION GUARANTEE

If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 14 days from the shipping date.

DiyMetalModel only accepts returns made within the first 14 days from shipment.



Notice:


Company Name: NewGee E-Commerce Limited

Company Address: ROOM 2209, 22/F, 655 NATHAN ROAD, MONG KOK, HONG KONG(This is NOT a returning address)

Email: service@diymetalmodel.com (Global Sales Director)

Terms & conditions for return process:

• https://DiyMetalModel.com/ only accepts returns made within the first 14 days after delivery.


• DiyMetalModel won’t accept the returned item without the return’s form.



• It is mandatory to include the invoice copy along with the returning package/ item. In case you do not have the invoice copy contact DiyMetalModel Customer Support for invoice related query. 


For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at +852 44075874 or email us at: service@diymetalmodel.com (Global Sales Director)





Company Name: NewGee E-Commerce Limited

Company Address: ROOM 2209, 22/F, 655 NATHAN ROAD, MONG KOK, HONG KONG(This is NOT a returning address)

Email: service@diymetalmodel.com (Global Sales Director)





OUT OF STOCK ITEMS

We usually stock 75% of what we sell. From time to time, stock shortages may occur. If an item is out of stock, we will notify you by email with an approximation of when the item is expected to arrive. If this time is over 14 working days, we will automatically issue a complete refund and place your order on hold. The refund is processed within 7 working days. For orders with multiple products we will, at your request, ship what is currently in stock and ship the back ordered item when it arrives at no additional cost.

LIMITATION OF LIABILITY

DiyMetalModel DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. DiyMetalModel WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, DiyMetalModel SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

APPLICABLE LAW—RESALE OR EXPORT

You agree to comply with all applicable laws and regulations of the various states and of France. You agree and represent that you are buying for your own personal use only, and not for resale or export.

GOVERNING LAW AND JURISDICTION

These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of France as thoselaws are applied to contracts entered into and to be performed entirely in United Kingdom, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or district court in United Kingdom, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.

HEADINGS

The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.