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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Dive into a World of Wonder with Our Illuminated 3D Metal Octopus
Looking for a unique and engaging project? Our 3D Metal Octopus Puzzle offers a captivating build experience that results in a stunning, interactive centerpiece. This steampunk-inspired creation is the perfect blend of art and engineering, bringing a touch of whimsy to any space.
A Mechanical Marvel
With over 2400 meticulously crafted pieces, this DIY puzzle invites you to construct your very own mechanical octopus. Crafted from high-quality stainless steel, iron, and copper, each component interlocks to create a sturdy and durable model. The flexible tentacles and articulated body allow you to pose your creation in countless ways, making it feel like a true companion.
Illuminate Your World
Our octopus comes equipped with color-changing LED lights that can be controlled via touch, tap, or remote. Choose from 16 vibrant hues to create the perfect ambiance. Whether you prefer a soft glow or a dynamic light show, this feature adds an extra layer of magic to your creation.
A Perfect Blend of Art and Technology
Inspired by the beauty and intelligence of real octopuses, our design incorporates intricate details and steampunk elements. The result is a unique and eye-catching piece that blends the organic with the mechanical. Whether you're a fan of marine life, steampunk aesthetics, or simply enjoy challenging puzzles, this kit is sure to delight.
Key Features:
Why Choose Our 3D Metal Octopus Puzzle?
Specifications:
All products are visually inspected before they are packaged and shipped out.
No matter which reasons, you can put forward a return request in 7 days after you received the goods. Except the defective items, you should return the products to us in the original condition, with any original product packaging, accessories, and manuals.
Under the following cases, you will get a full refund or a new replacement:
Under the following cases, you will get a partial refund:
Under the following cases, you will get $0 refund. But a new replacement is possible if you are willing to pay the reshipping fee:
If you need to return the products back to us, please contact us first. Our email is service@diymetalmodel.com.
If the return is due to a product defect or a mistake in processing by us, we will either send a prepaid shipping label or issue a refund to cover reasonable costs of shipping back to us once the costs are incurred. Otherwise, you will be responsible for paying your own shipping costs for returning any items.
It takes about a month to receive the parcel returned overseas. Our team will refund you after we check the parcel within 2 working days and contact you via email (service@diymetalmodel.com).
To initiate the return, refund, or exchange of any products, please contact service@diymetalmodel.com or use the Contact Us page.
Note: You may be asked for a receipt and/or proof of purchase, along with photographs and/or videos that clearly illustrate any product defects, mistakes in processing, or other issues.
After confirmation, you can get a new replacement or refund within 1-3 working days.
We ship all over the world and provide door-to-door service. You can enjoy Free Shipping service on diymetalmodel.com.
All orders are delivered via standard shipping. If you need it urgently and want it delivered quickly, please select UPS/FedEx/DHL and pay the additional shipping cost. For details, you can contact us at service@diymetalmodel.com.
We include customs duties, so you don't need to pay extra.
Normally, the processing time is 1-3 business days after your payment. The tracking number will be provided after that. Usually, the online shipping news will be a little delayed.
Typically, you will receive 2 emails to know your order status:
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