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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Unleash Your Inner Builder: The Mechanical King Cobra 3D Metal Puzzle
Are you ready to embark on an epic DIY adventure? Our Mechanical King Cobra 3D Metal Puzzle is the perfect challenge for puzzle enthusiasts and steampunk lovers alike. With over 1200 intricately designed pieces, this kit allows you to construct a stunning, life-sized replica of one of the world's most venomous snakes.
A Masterpiece of Engineering
Crafted with precision from high-quality iron and copper, each piece of this puzzle interlocks to create a mesmerizing mechanical marvel. The king cobra's intricate scales, powerful jaws, and piercing eyes are faithfully recreated, capturing the essence of this majestic creature. And with its impressive 28.6-inch length, this model is sure to make a statement wherever you display it.
Illuminate Your Creation
To add an extra dimension of realism, our Mechanical King Cobra features built-in LED lights that illuminate its eyes, giving it a truly menacing glow. Imagine the awe-inspiring sight of this venomous serpent, glowing in the dark!
A Rewarding Challenge
Assembling this intricate puzzle requires patience, skill, and attention to detail. But with our clear instructions and high-quality components, you'll have everything you need to complete this rewarding project. Once assembled, your Mechanical King Cobra will be a testament to your craftsmanship and a stunning addition to any collection.
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All products are visually inspected before they are packaged and shipped out.
No matter which reasons, you can put forward a return request in 7 days after you received the goods. Except the defective items, you should return the products to us in the original condition, with any original product packaging, accessories, and manuals.
Under the following cases, you will get a full refund or a new replacement:
Under the following cases, you will get a partial refund:
Under the following cases, you will get $0 refund. But a new replacement is possible if you are willing to pay the reshipping fee:
If you need to return the products back to us, please contact us first. Our email is service@diymetalmodel.com.
If the return is due to a product defect or a mistake in processing by us, we will either send a prepaid shipping label or issue a refund to cover reasonable costs of shipping back to us once the costs are incurred. Otherwise, you will be responsible for paying your own shipping costs for returning any items.
It takes about a month to receive the parcel returned overseas. Our team will refund you after we check the parcel within 2 working days and contact you via email (service@diymetalmodel.com).
To initiate the return, refund, or exchange of any products, please contact service@diymetalmodel.com or use the Contact Us page.
Note: You may be asked for a receipt and/or proof of purchase, along with photographs and/or videos that clearly illustrate any product defects, mistakes in processing, or other issues.
After confirmation, you can get a new replacement or refund within 1-3 working days.
We ship all over the world and provide door-to-door service. You can enjoy Free Shipping service on diymetalmodel.com.
All orders are delivered via standard shipping. If you need it urgently and want it delivered quickly, please select UPS/FedEx/DHL and pay the additional shipping cost. For details, you can contact us at service@diymetalmodel.com.
We include customs duties, so you don't need to pay extra.
Normally, the processing time is 1-3 business days after your payment. The tracking number will be provided after that. Usually, the online shipping news will be a little delayed.
Typically, you will receive 2 emails to know your order status:
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