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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Unleash Your Inner Engineer with Our Steampunk Spider
Dive into a world of intricate engineering and timeless style with our 512-piece Steampunk Spider Metal Model Kit. This unique DIY project combines the precision of metalwork with the charm of vintage mechanics, resulting in a stunning centerpiece for any home or office.
A Symphony of Gears and Cogs
Crafted from high-quality stainless steel, copper, and brass, this mechanical marvel features over 500 individual pieces that come together to form a highly articulated spider. With its intricate gears, pistons, and joints, this model is a testament to the artistry of steampunk design. The built-in Bluetooth speaker allows you to connect your device and enjoy your favorite tunes while you build.
Key Features:
Why Choose Our Steampunk Spider?
Specifications:
All products are visually inspected before they are packaged and shipped out.
No matter which reasons, you can put forward a return request in 7 days after you received the goods. Except the defective items, you should return the products to us in the original condition, with any original product packaging, accessories, and manuals.
Under the following cases, you will get a full refund or a new replacement:
Under the following cases, you will get a partial refund:
Under the following cases, you will get $0 refund. But a new replacement is possible if you are willing to pay the reshipping fee:
If you need to return the products back to us, please contact us first. Our email is service@diymetalmodel.com.
If the return is due to a product defect or a mistake in processing by us, we will either send a prepaid shipping label or issue a refund to cover reasonable costs of shipping back to us once the costs are incurred. Otherwise, you will be responsible for paying your own shipping costs for returning any items.
It takes about a month to receive the parcel returned overseas. Our team will refund you after we check the parcel within 2 working days and contact you via email (service@diymetalmodel.com).
To initiate the return, refund, or exchange of any products, please contact service@diymetalmodel.com or use the Contact Us page.
Note: You may be asked for a receipt and/or proof of purchase, along with photographs and/or videos that clearly illustrate any product defects, mistakes in processing, or other issues.
After confirmation, you can get a new replacement or refund within 1-3 working days.
We ship all over the world and provide door-to-door service. You can enjoy Free Shipping service on diymetalmodel.com.
All orders are delivered via standard shipping. If you need it urgently and want it delivered quickly, please select UPS/FedEx/DHL and pay the additional shipping cost. For details, you can contact us at service@diymetalmodel.com.
We include customs duties, so you don't need to pay extra.
Normally, the processing time is 1-3 business days after your payment. The tracking number will be provided after that. Usually, the online shipping news will be a little delayed.
Typically, you will receive 2 emails to know your order status:
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